Shipping & Delivery

Shipping & Delivery Policy - Bollywood Biryani Company Surat Website

Thank you for choosing Bollywood Biryani Company Surat. We are committed to delivering your orders in a timely and efficient manner. Please read our Shipping & Delivery Policy to understand the guidelines and procedures for order shipping and delivery.

1. Delivery Areas:

1.1 Geographic Coverage:

We currently offer delivery services within specific geographic areas in Surat. To check if we deliver to your location, please enter your delivery address during the order process. If we do not serve your area, you may opt for our pickup option.

1.2 Pickup Option:

If you reside outside our delivery areas or prefer to pick up your order, you can select the pickup option while placing your order on our website. The pickup address will be provided during the checkout process.

2. Delivery Charges:

2.1 Delivery Fees:

Delivery fees may apply based on your location and order value. The delivery charges will be displayed on the checkout page before you confirm your order.

2.2 Minimum Order Amount:

We may have a minimum order requirement for deliveries. If your order does not meet the minimum amount, you may be required to pay an additional delivery fee.

3. Order Processing and Delivery Time:

3.1 Order Confirmation:

Once you place an order on our website, it will be reviewed and confirmed by our team. You will receive an order confirmation via email or SMS containing the details of your order.

3.2 Delivery Timeframe:

The estimated delivery time will be provided during the checkout process. Please note that delivery times are approximate and may vary based on factors such as order volume, traffic conditions, and weather.

3.3 Delayed Deliveries:

In the event of unforeseen circumstances or delivery delays, we will make every effort to inform you promptly and keep you updated on the status of your order.

4. Delivery Process:

4.1 Delivery Personnel:

Your order will be delivered by our designated delivery personnel who are committed to providing a professional and courteous service.

4.2 Delivery Address:

Please ensure that the delivery address provided during the order placement is accurate and complete. We will not be responsible for orders delivered to incorrect or incomplete addresses due to inaccurate information provided by the customer.

4.3 Order Receipt:

For the delivery of cooked food items, we recommend that someone be available at the delivery address to receive the order promptly. Our delivery personnel will attempt to contact you if no one is available, but repeated unsuccessful attempts may result in order cancellation.

5. Packaging:

5.1 Food Quality:

We take utmost care in packaging our food items to maintain their quality and freshness during delivery.

5.2 Environmentally Friendly Packaging:

We are committed to using environmentally friendly packaging materials whenever possible.

6. Contact Us:

If you have any questions, concerns, or requests regarding our Shipping & Delivery Policy, please contact us at:

Bollywood Biryani Company Surat

By placing an order on our website, you acknowledge that you have read, understood, and agreed to our Shipping & Delivery Policy. This policy is subject to change, and any updates will be reflected on our website.