Privacy Policy

Privacy Policy - Bollywood Biryani Company Surat

At Bollywood Biryani Company Surat, we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us through our website, mobile application, in-store interactions, and other channels. By accessing our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

1. Information We Collect:

1.1 Personal Information:

We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, and postal address. This information is collected when you register an account, place an order, participate in promotions or surveys, or contact us for support.

1.2 Payment Information:

When you purchase through our platform, we collect payment information such as credit card details, billing address, and other payment-related data to process your transactions securely. We do not store sensitive payment information on our servers; instead, we use secure third-party payment processors.

1.3 Device and Usage Information:

We may gather non-personal information about the devices you use to access our services, such as IP address, browser type, operating system, and the pages you visit. This data helps us improve our website and enhance the overall user experience.

2. How We Use Your Information:

2.1 Order Fulfillment and Customer Support:

We use the information you provide to process and fulfil your orders, send order confirmations, and delivery updates, and address any customer support inquiries or issues.

2.2 Marketing and Promotions:

With your consent, we may use your contact information to send you promotional offers, updates, newsletters, and marketing communications related to Bollywood Biryani Company Surat.

2.3 Improving Our Services:

We analyze non-personal information collected from your devices to improve our website, enhance user experience, and optimize our services.

3. Data Sharing and Disclosure:

3.1 Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our business. These providers include payment processors, delivery partners, marketing platforms, and IT support. They are contractually obligated to protect your data and use it only for the purposes specified by us.

3.2 Legal Requirements:

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security:

We take reasonable and appropriate measures to safeguard your personal information from unauthorized access, loss, misuse, alteration, or destruction. However, no method of data transmission over the Internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Third-Party Links:

Our website and services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.

6. Children's Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to remove such data.

7. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Bollywood Biryani Company Surat

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.